ISO 9001:2015 Certification

ISO 9001:2015 is the latest revision of ISO 9001, the international standard which sets out requirements for a quality management system. These requirements will basically ensure our business set up to create a value for our customers and to operate under ISO guidelines to maintain quality and standards of our products and services consistently.

The requirements of ISO 9001 are based on seven quality management principles which helps organizations and businesses to operate efficiently in a competitive environment and to consistently create customer value. The seven principles are described as follows:

  1. Customer satisfaction
  2. Leadership
  3. Engagement of employees
  4. Process approach
  5. Focus on improvement
  6. Evidence based decision making
  7. Relationship management

Moreover, this certification standard will ensure our products and services to be in-line with customer expectation and to act as a prerequisite to working with certain clients in the industry, such as government statutory bodies and private sector organiations.

We at Empire Trading Agency (PVT) Ltd. proudly wish to state that by holding the accreditation of ISO 9001:2015 International Quality Standard, we are set to meet  with statutory and regulatory requirements related to our products and services, while focusing on enhanced customer service to maximize customer satisfaction.

Achieving the ISO 9001-2015 certification took a large volume of effort and involvement from each member of our staff and we thank them all for their abiding commitment and continuous support.

Read more about ISO 9001:2015 certification here: